Information and communication technology

The effective use of information and communication technology (ICT) poses a huge challenge to companies in today’s environment.

Whether it involves the use of mobile communications, adapted software, a web presence, online commerce, social media or any other technological component, companies must adjust to these new trends to keep pace.

For the past several years, the Gatineau Valley SADC has been making companies aware of the importance of innovating in this area and supporting them in their development.

The web and online commerce

In more specific terms, all aspects of online commerce represent a major competitive issue for companies, not only on the territory but also everywhere in Quebec.

Companies in the retail commerce and service sectors, to name a few, must ensure that they are meeting the expectations of consumers as best they can to ensure they receive their share when consumers do decide to spend.

Various studies conducted by CEFRIO (Centre facilitant la recherche et l'innovation dans les organisations) in 2017 showed that close to 60% of adults in Quebec made at least one purchase on line during the year, mainly for clothes, footwear, jewelry and accessorie, electronics items, music, films and video games, house decoration and foods.

This information and the various trends observed have prompted the Gatineau Valley SADC to encourage and support companies to make information and communication technologies a part of their daily operations.

By providing an advisory service, ICT and web programs and various one-time activities, SADC helps companies on the territory make the transition to using ICT.

Source : Net tendances 2017, Édition 2017, volume 8, numéro 7 Cefrio.